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Data governanceOperationsMid-market

When Two Reports Disagree

Finance brings one number, operations brings another, and the meeting stops. Both figures are usually calculated correctly, which is why the argument never resolves and why the tempting shortcut is the worst available option.

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Data strategyOperationsMid-market

Four Questions That Come Before Build Versus Buy

Build versus buy compares two construction estimates, and construction is rarely where these projects succeed or fail. Four earlier questions tell you more, and they usually settle the build-versus-buy debate on their own.

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Data strategyAI strategyMid-market

The Two-Year Answer to a Two-Week Problem

Platforms earn their cost at enterprise scale, where the same problem repeats across a dozen business units. A fifty-person business holds one instance of that problem and faces a very different calculation.

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AI strategyData governanceMid-market

Shadow AI Is a Map

Every unsanctioned AI tool inside your business marks a place where the official process was too slow or too painful. That information is expensive to gather deliberately, and your staff are producing it for free.

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Our Founder’s Medium Blog.

MMedium

The State of AI Economics in August 2026

Small and mid-market companies can't afford to sit on the sidelines while the landscape continues to change this rapidly.

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MMedium

When Workslop Kills Productivity: The Human Cost of the AI Boom

The promise of a productivity revolution feels increasingly hollow when the tools mostly produce drafts that look credible and lack substance.

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MMedium

The Rise of Shadow AI

Shadow AI is the proliferation among workers of AI tools that are not approved by IT standards. It is a problem that is much harder to solve than it seems.

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MMedium

Companies, Use AI in Customer Service All You Want. Please Do Not Forget the Customer and Service.

As automation, AI, and technology take over more of customer service, companies need to remind themselves that the key is customer experience.

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MMedium

The Looming Financial Advisor Shortage in the US

A McKinsey report on advisor shortages arriving alongside an Ameriprise earnings report on hiring successes prompted a closer look at the profession’s staffing problem.

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MMedium

The Accelerating Agent: Why Trust, Not Just Tech, Will Define AI's Future

The buzz around AI agents is deafening, but the true catalyst for adoption will be something more fundamental than processing power or sophisticated algorithms.

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MBootcamp

Generative AI will not save your lack of strategy in Personalization

Personalization is a promising application for generative AI, and enterprises still need to avoid the nail-meet-hammer approach that produces technically correct messages nobody wanted.

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MMedium

Generative AI Can Help Overcome Decision Fatigue Induced by Search

Generative AI is coming for search in several different ways, and the opportunity to improve the retail shopper’s experience is a real one.

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MMedium

So Much AI, So Little Data Literacy: Bridging the Gap in the Real World

Professionals early in their careers are increasingly keen to demonstrate that they can harness AI to generate business insight, which is not the same thing as being able to read the output.

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